Artificial Intelligence (AI) offers a way forward for retail marketers to gain deeper insights and fine-tune their promotions based on a broad range of data inputs and accurate predictions. With AI-driven solutions around key metrics such as net promoter score and customer sentiment, marketers gain an automated means to adjust their campaigns, drive customer loyalty, and ensure that they are investing in the right product-focused promotional strategies.
By integrating aspects of machine learning across all of our daily processes, we’re changing the way tests and studies are carried out and embracing the 21st century way of analysis with new data sources, new technologies, and consequently, new ways of working.